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90152
FitSM® Foundation 1 year with exam

FitSM® Foundation 1 year with exam online course in English provided by iLEARN Innovative Learning

Starting from
309,00 EUR
iLEARN is an ATO (Accredited Training Organization) 
of APMG-International for the FitSM® courses
 
FitSM ATO Accreditamento

For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

FitSM® Foundation allows candidates to certify their ability in implementing effective, fundamental IT service management processes.

ACCESS DURATION
  • 1 year of access to the platform
FITSM FOUNDATION ONLINE COURSE DETAILS
  • 7 lessons (3 hours of video)
  • Downloadable PDF documents with detailed content (slides, explanations) for each lesson
  • Exercises and solutions
  • 1 official mock exams
  • Access 24/7

For further information about online courses, please click here.

FITSM FOUNDATION ONLINE EXAM FORMAT
  • 20 questions
  • Multiple choice format
  • 30 minute duration
  • 13 marks or more required to pass (out of 20 available) - 65%
  • Closed book exam

For more information about technical requirements and online exam procedure, please click here.

Demo

Click here to access to the course free demo.

Typology

1 year online course with exam

Location

Online

Accreditation

APMG

Individual price

Access duration of the course

1 year

Language

English

Objectives

Individuals attending this course will learn:

  • The basic IT service management concepts and terms
  • The purpose and structure of FitSM standards – plus their relationship to other standards
  • The process framework underpinning FitSM
  • The requirements defined in FitSM – enabling you to adopt implementation more quickly and efficiently

Who it is aimed at

  • All individuals involved in the provisioning of IT services.
  • Candidates who wish to progress to advanced level of the qualification and certification scheme.

Contents

  • Basic IT service management concepts and terms (based on FitSM-0)
  • Purpose and structure of FitSM standards and their relationship to other standards
  • Process framework underlying FitSM
  • Requirements defined in FitSM-1

Prerequisites

 

There are no prerequisites in order to access the FitSM® Foundation course and exam.

Teacher language

English

Material course language

English

Exam type

Online

Certificate type

Online

Exam language

English
Frequently Asked Questions

No, all prices on the website are exclusive of VAT. However, please note that VAT is not applicable in the following cases:

invoicing to a non-EU company or citizen invoicing to a non-Italian EU company with a valid VIES VAT ID

You can check the VAT ID on the VIES portal via this link: https://ec.europa.eu/taxation_customs/vies/

The website implements these rules automatically. However, you or your organization may be exempt from VAT for other legal reasons. In this case, please contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If this is the case, please do not submit subscriptions via the website: your request will be handled through manual order processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

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