LoginITIL® Strategy (Version 5) Courses
Lead Strategic Value Creation with ITIL® Strategy (Version 5)
Summary of Topics
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What is ITIL® Strategy (Version 5)?
ITIL Strategy (Version 5) is the core module of theITIL Strategic Leader (Version 5) certification stream.
ITIL Strategy refers to an organization’s ability to define, guide, and maintain the creation of value in constantly changing environments. It offers structured guidance for developing, executing, and continuously refining strategy in volatile, uncertain, complex, and ambiguous (VUCA) conditions.
Key benefits of ITIL Strategy training
This module enables candidates to act with clarity and confidence by aligning technology investments with business strategy and desired outcomes, in accordance with ITIL guidance. It supports the delivery of measurable value through digital products and services, while fostering a culture of trust, agility, and continual value co-creation in a rapidly changing environment. The module also helps organizations align technology, investment, and execution with their overall business strategy, supporting confident decision-making in complex and fast-evolving contexts. It is particularly suited for leaders managing digital, organizational, and AI-driven transformation.
Key benefits of this training include:
- Ensures strategic capabilities are aligned with the organization’s vision and mission and are fit for purpose
- Strengthens and formalizes existing strategic capabilities through improved governance and communication
- Enhances the performance of key elements of the Service Value System (SVS), especially governance, while addressing all four dimensions of service management
- Provides clarity and confidence to make balanced, sustainable decisions, while staying aligned with organizational purpose and values
How to Study for ITIL Strategy certification
PeopleCert requires mandatory training for the ITIL Strategy (Version 5) certification.
iLEARN offers accredited ITIL Strategy courses, delivered by accredited ITIL trainers.
You can find here our flexible learning options to suit every professional’s needs:
- In-House / Classroom Training: Customized sessions delivered on-site at your organization premises, tailored to your team’s schedule and learning needs.
- Remote / Live Training: Participate in real-time, instructor-led sessions via web conference from anywhere.
- E-Learning / Self-Paced Training: Learn at your own pace with full access to our online learning management system anytime, anywhere.
- One-to-One Training (Live coaching): Personalized guidance with access to e-Learning materials and interactive web sessions with an accredited ITIL trainer.
Earn PDUs with ITIL Strategy (Version 5) courses
Our ITIL Strategy training course can provide 21 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:
- Ways of Working (Technical): 4
- Power Skills (Leadership): 2
- Business Acumen (Strategic): 15
Read more information about PDUs and how to claim them to maintain your PMI qualifications.
ITIL Srategy Course Structure and Learning Outcomes
Objectives
- Recall core ITIL concepts, including the ITIL Guiding Principles, products and services, the ITIL Product and Service Lifecycle, the ITIL Four Dimensions, and the ITIL Value System
- Describe key strategic concepts such as digital strategy, vision, values, digital transformation, and operating in a VUCA environment
- Identify strategic considerations across the four dimensions: organizations and people, partners and suppliers, information and technology, and value streams and processes
- Explain the ITIL Strategy Management Model, including its two cycles: strategy development and strategy implementation
- Understand how ITIL integrates with frameworks such as DevOps and PRINCE2
Who it is aimed at
- Leaders with strategic responsibilities across all organizational levels
- Professionals with tactical responsibilities for executing and implementing strategy
- Professionals with operational responsibilities for supporting and enabling strategic objectives
Contents
- ITIL Foundation recap
- Key concepts of ITIL Strategy
- Strategy across the ITIL Four Dimensions of Product and Service Management
- The ITIL Strategy Management Model
- Strategy development cycle
- Strategy implementation cycle
- Strategic capabilities
- ITIL and other frameworks integration
Prerequisites
In order to access the ITIL Strategy exam, you must have obtained the ITIL Foundation certificate (Version 5) or any ITIL 4 certificate. Moreover, it is mandatory to have attended an accredited training course.
Duration
- Classroom / Live Remote course duration: 3 days
- Online course (e-learning/self-paced delivery option) duration:
- 30-days access
- 1-year access
PMI PDU: 21
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Courses languages
Material course language
Exam type
Certification
ITIL® Strategy (Version 5) official certificate
This certification is subject to the PeopleCert Continuing Development Programme. Find out how and when to renew your certification.
Certificate type
Exam language
Exam format
- Duration of 90 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Open book
- 40 multiple choice questions
- Passing score: 28/40 marks - 70%