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SIAM™ Foundation 1 year with exam + Live coaching

SIAM™ Foundation 1 year with exam + Live coaching online course with coaching in English provided by iLEARN Innovative Learning

Starting from
659,00 EUR
iLEARN is an ATO (Accredited Training Organization) and AEO (Approved Examination Organization) of EXIN for SIAM™ Foundation courses and exams
 
EXIN Badge ModuleFoundation SIAM

For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

 

The EXIN SIAM™ Foundation certification is specifically designed to validate professionals' knowledge and comprehension of the fundamental concepts and terminology related to Service Integration and Management (SIAM).

ACCESS DURATION
  • 1 year of access to the platform
SIAM FOUNDATION ONLINE COURSE DETAILS
  • 8 lessons (2,5 hours of videolessons)
  • Downloadable PDF documents with detailed content (slides, explanations) for each lesson
  • 1 official mock exam
  • Mid course quizzes with immediate online correction
  • Access 24/7

To complete the course and have an optimal exam preparation, we recommend you to spend at least 14 hours of study.

Features of the Live coaching
  • Two hours of coaching included, but you can add two or four more hours by selecting the corresponding option among the additional services of the package.
  • Coaching will take place remotely through a web-conference tool (Microsoft Teams) and will allow you to discuss unclear topics with an accredited instructor, including information on how to manage the certification exam. During the coaching session, the following activities can be carried out:
    • Planning learning activities
    • Even after the session, email exchange with the trainer for educational support
    • Learning verification and content deepening
  • We recommend scheduling the coaching session after completing self-study and before taking the exam.
SIAM FOUNDATION ONLINE EXAM FORMAT
  • Duration of 60 minutes
  • Closed book
  • 40 multiple choice questions
  • Passing score: 26/40 marks - 65%

For more information about technical requirements and online exam procedure, please click here.

PDU - SIAM FOUNDATION

Our SIAM Foundation training course can provide 16 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:

  • Ways of Working (Technical): 12
  • Power Skills (Leadership): 0
  • Business Acumen (Strategic): 4

Please note that, in order to auto-declare PDUs attending this course provided by iLEARN, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.

For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.

Demo

Click here to access to the course free demo.

Typology

Online course with Live coaching

Location

Online

Accreditation

EXIN

Individual price

Access duration of the course

1 year

Language

English

Objectives

  • Understand key SIAM concepts and processes used in the organization
  • Build a SIAM ecosystem to better organize organizational resources
  • Provide better support during SIAM implementation by understanding key considerations related to key processes
  • Mitigate risks associated with integration services and the SIAM ecosystem
  • Link various practices with SIAM to enhance and improve the organization's service delivery.
  • Integrate services using different structures based on SIAM practices and methodologies
  • Identify key stages of SIAM implementation to better plan for adoption
  • Identify SIAM roles and responsibilities in processes and organizations
  • Better selection of the most appropriate SIAM practices based on the environment and the maturity of the organization

Who it is aimed at

 

The SIAM Foundation is for professionals who want to implement a SIAM approach in their organization, especially those already using IT service management processes. It is also suitable for providers who wish to implement and manage service integration and management models.

Contents

  • Introduction to SIAM™
  • SIAM implementation roadmap
  • SIAM and its relation to other management practices
  • SIAM roles and responsibilities
  • SIAM practices
  • Processes to support SIAM
  • SIAM challenges and risks

Prerequisites

There are no mandatory prerequisites to access SIAM Foundation exam, but these points are recommended:

  • Attending an accredited SIAM Foundation training course
  • Having a basic knowledge of ITSM terminology 

Teacher language

English

Material course language

English

Exam type

Online

Certificate type

Online

Exam language

English
Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

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