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ITIL® Foundation (Version 5) - Virtual
ITIL® Foundation (Version 5) - Virtual distant course with exam in French from 21 July 2026 lasting 4 half days provided by iLEARN Innovative Learning
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
To verify the PeopleCert accreditation, click on the logo.
ITIL Foundation (Version 5) serves as the starting point for all learners, introducing a common language, key concepts, and an integrated lifecycle for managing digital products and services. It provides a solid grounding in value creation, collaboration, governance, and continual improvement.
ITIL Foundation (Version 5) Virtual course details:
- Course provided in Virtual (Distant) mode: this method allows the candidate to participate actively interacting with the teacher and with the other students in the course, thanks to the use of an advanced web-conferencing solution that allows the candidate to follow the course videos, presentation slides and speak or use a chat with the teacher and the other students.
- Course schedule: from 9 am to 1 pm
Material included in the ITIL Foundation (Version 5) Virtual course:
- Downloadable PDF documents with detailed content (slides, explanations) for each lesson
- Exercises and solutions
- 2 official mock exams
- Certification exam included
- Official manual in digital format
- PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, extra study resource in addition to the iLEARN online course
Distant courses are confirmed approximately three weeks before the actual start of the course, reaching the minimum number of participants required. For this reason, please, contact us before making any payments.
Typology
Distant course with examLocation
DistantAccreditation
PeopleCertIndividual price
Course start date
Tuesday, 21 July 2026Course end date
Friday, 24 July 2026Duration
4 half daysLanguage
FrenchObjectives
- Understand the core concepts of digital product and service management
- Understand service relationships
- Understand the ITIL Four Dimensions of Product and Service Management
- Understand the ITIL Value System (ITIL VS)
- Understand how the ITIL Guiding Principles support the adoption and adaptation of service management
- Understand the ITIL Product and Service Lifecycle Model and value chain activities
- Understand ITIL Management Practices
- Understand the benefits of value stream mapping and management
- Understand the impact of AI on ITIL, the principles of AI governance, and how ITIL aligns with other frameworks such as PRINCE2® and DevOps
Who it is aimed at
The ITIL Foundation (Version 5) is designed for a broad audience, from IT and business students beginning their journey in service management to experienced professionals familiar with earlier ITIL versions and other industry best-practice frameworks.
Contents
- Key concepts of digital product and service management
- Service relationships
- The ITIL Value System (ITIL VS)
- Governance
- ITIL Guiding Principles
- Value chain and ITIL management practices
- Value streams, mapping and management
- Continual improvement
- The Four Dimensions of Product and Service Management
- ITIL and other frameworks integration
Prerequisites
No prior certifications or experience are required to take the ITIL Foundation (Version 5) course and exam.
Teacher language
Material course language
Exam type
Certification
ITIL® Foundation (Version 5) official certificate
This certification is subject to the PeopleCert Continuing Development Programme. Find out how and when to renew your certification.
Certificate type
Exam language
Frequently Asked Questions
No, all prices on the website are exclusive of VAT. However, please note that VAT is not applicable in the following cases:
invoicing to a non-EU company or citizen invoicing to a non-Italian EU company with a valid VIES VAT IDYou can check the VAT ID on the VIES portal via this link: https://ec.europa.eu/taxation_customs/vies/
The website implements these rules automatically. However, you or your organization may be exempt from VAT for other legal reasons. In this case, please contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If this is the case, please do not submit subscriptions via the website: your request will be handled through manual order processing.
According to the exam voucher code you received, you can read the following instructions:
PeopleCert exam voucher codes: these vouchers can be extended for 6 months while they are still valid, by purchasing the relative option on our website:Extension of PeopleCert online exam voucher validity iLEARN exam voucher codes: these vouchers can be extended for 6 months while they are still valid, by purchasing the relative option on our website:Extension of the iLEARN online exam voucher validity APMG exam voucher codes: these voucher codes cannot be extended. CompTIA exam voucher coedes: these voucher codes cannot be extended. EXIN exam voucher codes: these voucher codes cannot be extended. ISACA exam voucher codes: these voucher codes cannot be extended. The Open Group exam voucher codes: these voucher codes cannot be extended. VMEdu exam voucher codes: these voucher codes cannot be extended.You can extend your online course access by purchasing one of the following options on our website:
One extra week of course access: https://www.innovativelearning.eu/products/courses-exams-changes/45656-one-extra-week-of-course-access.html One extra month of course access: https://www.innovativelearning.eu/products/courses-exams-changes/45657-one-extra-month-of-course-access.htmlEach option includes a list of courses that can be extended – the ones not included cannot be extended.
For 6sigmastudy courses, you can purchase the following option our website:
One extra-month of 6sigmastudy course access: https://www.innovativelearning.eu/products/courses-exams-changes/87454-one-extra-month-of-6sigmastudy-course-access.htmlWith the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.