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ITIL® Foundation (Version 5) Bridge exam - for RETAKE
ITIL® Foundation (Version 5) Bridge exam - for RETAKE online exam provided by iLEARN Innovative Learning
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
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The ITIL Foundation (Version 5) Bridge module is designed for ITIL 4 Foundation certificate holders who want to transition seamlessly to the new ITIL Foundation (Version 5) certification. It provides a solid grounding in the new ITIL 5 concepts and best practices, helping professionals understand and apply digital product and service management principles effectively.
ITIL® Foundation (Version 5) Bridge exam - for RETAKE can be purchased exclusively if the first exam attempt has not been passed. In order to purchase it, candidates must have obtained the first exam voucher through iLEARN.
ITIL Foundation (Version 5) Bridge online exam format
- Duration of 30 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Closed book
- 20 multiple choice questions
- Passing score: 13/20 marks - 65%
Check ou dedicated page for more information about technical requirements and PeopleCert online exam procedure.
Objectives
The ITIL Foundation (Version 5) Bridge familiarizes ITIL 4 professionals with the key updates in ITIL 5, including the revised Guiding Principles, Service Value System, and the new positioning of management practices. It also covers Value Stream Mapping, operating models, service relationships, and essential concepts from Lean IT, Agile, DevOps, and Organizational Change Management to support effective value delivery.
Who it is aimed at
- Professionals who have completed ITIL 4 Foundation and are looking for a smooth transition to ITIL 5 Foundation and its updated framework.
- ITIL 4 Foundation holders seeking deeper knowledge of digital product and service management and how to deliver measurable business value.
- Individuals aiming to pursue advanced ITIL 5 qualifications, for which the ITIL 5 Foundation serves as a prerequisite.
Contents
- Updates to the seven ITIL 5 Guiding Principles and their application.
- Overview of ITIL’s revised Service Value System (SVS) and Service Value Chain (SVC).
- The updated positioning of the 34 ITIL management practices within the framework.
- Understanding Value Stream Mapping and the role of operating models in service delivery.
- Insights into service relationships and how they drive value co-creation.
- Key concepts from Lean IT, Agile, DevOps, and Organizational Change Management, and their importance in delivering measurable business value.
Prerequisites
In order to access this Bridge module students must hold the ITIL 4 Foundation or any other ITIL 4 qualification (except ITIL 4 Specialist: Acquiring & Managing Cloud Services and ITIL 4 Specialist: Sustainability in Digital & IT).
Exam type
Certification
ITIL® Foundation (Version 5) official certificate
This certification is subject to the PeopleCert Continuing Development Programme. Find out how and when to renew your certification.
Certificate type
Exam language
Frequently Asked Questions
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PeopleCert exam voucher codes: these vouchers can be extended for 6 months while they are still valid, by purchasing the relative option on our website:Extension of PeopleCert online exam voucher validity iLEARN exam voucher codes: these vouchers can be extended for 6 months while they are still valid, by purchasing the relative option on our website:Extension of the iLEARN online exam voucher validity APMG exam voucher codes: these voucher codes cannot be extended. CompTIA exam voucher coedes: these voucher codes cannot be extended. EXIN exam voucher codes: these voucher codes cannot be extended. ISACA exam voucher codes: these voucher codes cannot be extended. The Open Group exam voucher codes: these voucher codes cannot be extended. VMEdu exam voucher codes: these voucher codes cannot be extended.You can extend your online course access by purchasing one of the following options on our website:
One extra week of course access: https://www.innovativelearning.eu/products/courses-exams-changes/45656-one-extra-week-of-course-access.html One extra month of course access: https://www.innovativelearning.eu/products/courses-exams-changes/45657-one-extra-month-of-course-access.htmlEach option includes a list of courses that can be extended – the ones not included cannot be extended.
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One extra-month of 6sigmastudy course access: https://www.innovativelearning.eu/products/courses-exams-changes/87454-one-extra-month-of-6sigmastudy-course-access.htmlWith the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
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