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ITIL® Managing Professional Transition (Version 5) 1 year with exam
ITIL® Managing Professional Transition (Version 5) 1 year with exam online course in provided by iLEARN Innovative Learning
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
To verify the PeopleCert accreditation, click on the logo.
ITIL® Managing Professional Transition (Version 5) is a transition module intended for candidates who already hold the ITIL 4 Managing Professional certificate, ITIL v3 Expert, or ITIL 4 Master certification (or even ITIL v3 Master). It offers a fast-track pathway for experienced ITIL practitioners to move to ITIL (Version 5) without needing to complete each individual module.
The module concentrates specifically on the updates and key improvements introduced in ITIL (Version 5) across ITIL Foundation, ITIL Product, ITIL Service, ITIL Experience, and ITIL Transformation, allowing professionals to efficiently and consistently refresh and align their knowledge.
ITIL Managing Professional Transition (Version 5) online course details
- 1-year access to the eLearning platform
- 7 lessons (15 hours of video lessons)
- Downloadable PDF documents with detailed content (slides, explanations) for each lesson
- 2 official mock exams
- Exercises and solutions
- Access 24/7
- Official manuals in digital format (ITIL Experience, Product, Service and Transformation digital manuals included)
- PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, extra study resource in addition to the iLEARN online course
- 35 hours recommended on included materials for official exam preparation
Please check our dedicated page further information about online courses.
ITIL Managing Professional Transition (Version 5) online exam format
To achieve the designation, you must pass two exams, which may be scheduled separately and taken in any order.
ITIL Transformation exam details
- Duration of 90 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Open book
- 40 multiple choice questions
- Passing score: 28/40 marks - 70%
If you do not pass this exam part and have not purchased the Take2 option, you can retake it purchasing the ITIL Transformation exam - for RETAKE.
ITIL MPT - Product, Service, Experience exam details
- Duration of 120 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Open book - Only the ITIL Product (Version 5), ITIL Service (Version 5), and ITIL Experience (Version 5) official books are permitted, no other material is allowed
- 60 multiple choice questions
- Passing score: 42/60 marks - 70%
If you do not pass this exam part and have not purchased the Take2 option, you can retake it purchasing the ITIL Managing Professional Transition exam - for RETAKE. This Retake exam is applicable also if you do not pass either of the exam parts.
Check our dedicated page for more information about technical requirements and PeopleCert online exam procedure.
PDUs - ITIL Managing Professional Transition (Version 5)
Our ITIL MPT (Version 5) training course can provide 35 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:
- Ways of Working (Technical): 25
- Power Skills (Leadership): 5
- Business Acumen (Strategic): 5
Read more information about PDUs and how to claim them to maintain your PMI qualifications.
Objectives
By the end of this course, you will be able to:
- Describe the ITIL Product & Service Lifecycle and its key activities
- Differentiate between product, service, and experience viewpoints
- Explain the purpose, steps, and outcomes of all eight lifecycle activities, and apply product and service perspectives to each
- Understand lifecycle integration, value streams, and operating models
- Describe the ITIL Experience Model, including its components, concepts, roles, interactions, journeys, and expectations
- Understand the ITIL Transformation Model and apply its principles, including transformation and governance
- Explain the role of AI in product, service, experience management, and transformation
- Understand how the new ITIL modules integrate with PRINCE2 and the DevOps Institute framework
Who it is aimed at
This certification is aimed at professionals that have invested in ITIL 4 or ITIL v3 certifications and require a straightforward upgrade route.
The ITIL MPT module is intended for students holding the ITIL 4 Managing Professional, ITIL 4 Master, ITIL v3 Expert or ITIL v3 Master qualification.
Contents
- Introduction to ITIL Product, Service and Experience and the new ITIL models
- The ITIL Product and Service Lifecycle management activities
- Managing the ITIL Product and Service Lifecycle
- ITIL Experience
- Service Journey & Roles
- Capturing experience & Stakeholder Journeys
- ITIL Transformation
- ITIL and AI
- ITIL and other frameworks
Prerequisites
To be eligible to sit this exam candidates have to be an ITIL 4 Managing Professional, ITIL 4 Master, ITIL v3 Expert or ITIL v3 Master. Moreover, it is mandatory to have attended the ITIL Managing Professional Transition (Version 5) accredited training course.
Material course language
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Certification
ITIL® Managing Professional Transition (Version 5) official certificate
This certification is subject to the PeopleCert Continuing Development Programme. Find out how and when to renew your certification.
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Frequently Asked Questions
No, all prices on the website are exclusive of VAT. However, please note that VAT is not applicable in the following cases:
invoicing to a non-EU company or citizen invoicing to a non-Italian EU company with a valid VIES VAT IDYou can check the VAT ID on the VIES portal via this link: https://ec.europa.eu/taxation_customs/vies/
The website implements these rules automatically. However, you or your organization may be exempt from VAT for other legal reasons. In this case, please contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If this is the case, please do not submit subscriptions via the website: your request will be handled through manual order processing.
According to the exam voucher code you received, you can read the following instructions:
PeopleCert exam voucher codes: these vouchers can be extended for 6 months while they are still valid, by purchasing the relative option on our website:Extension of PeopleCert online exam voucher validity iLEARN exam voucher codes: these vouchers can be extended for 6 months while they are still valid, by purchasing the relative option on our website:Extension of the iLEARN online exam voucher validity APMG exam voucher codes: these voucher codes cannot be extended. CompTIA exam voucher coedes: these voucher codes cannot be extended. EXIN exam voucher codes: these voucher codes cannot be extended. ISACA exam voucher codes: these voucher codes cannot be extended. The Open Group exam voucher codes: these voucher codes cannot be extended. VMEdu exam voucher codes: these voucher codes cannot be extended.You can extend your online course access by purchasing one of the following options on our website:
One extra week of course access: https://www.innovativelearning.eu/products/courses-exams-changes/45656-one-extra-week-of-course-access.html One extra month of course access: https://www.innovativelearning.eu/products/courses-exams-changes/45657-one-extra-month-of-course-access.htmlEach option includes a list of courses that can be extended – the ones not included cannot be extended.
For 6sigmastudy courses, you can purchase the following option our website:
One extra-month of 6sigmastudy course access: https://www.innovativelearning.eu/products/courses-exams-changes/87454-one-extra-month-of-6sigmastudy-course-access.htmlWith the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.